Delivery, cancellations & returns
Last updated: [Last updated]
A summary in English. The Hebrew version is the binding one.
Delivery area
Tiberias and the surrounding towns and villages. Town not listed? Message us on WhatsApp 050-2820238.
Same-day delivery
- Sunday–Thursday: order by 16:00
- Fridays and holiday eves: order by 12:00
- No deliveries on Saturdays and holidays
Fees
Deliveries are made by external couriers; the fee depends on distance and is shown at checkout before payment.
Pick-up
Free from the shop at 18 HaYarden St. (Sun–Thu 10:00–20:00, Fri 7:00–15:00) or from the stall at HaGalil St. on Fridays and holiday eves, 7:00–15:00.
Something wrong?
If a bouquet arrives damaged or materially different, send us a photo on WhatsApp within 24 hours and we will replace it or refund you.